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NASFA
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NASFA Surveys
To make sure we're headed in
the right direction, NASFA regularly surveys State Farm
agents on issues of importance to the operation of their
businesses. To participate in an ongoing survey or
review the results of past surveys, click on the links
below.
Agent Technology Survey
Results
According to your
votes, here are the 10 pieces of technology most
useful to agents in running their businesses and
the 10 needing the most improvement.
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10 Most Useful Pieces of
State Farm Agent Technology
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Ability to
accept credit card payments from clients.
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Electronic apps
that can be forwarded without having to pay
for postage.
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ECHO is much
more user friendly than ABS.
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ECHO, don’t get
rid of it. It’s better and faster than many
ABS applications.
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Replacement cost
tool.
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Commercial fire
quotes.
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NECHO to cat is
very simple.
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Replacing paper
memos.
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On-line flood
zone determination on ABS
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Philabert life
proposals.
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10 Pieces of State Farm
Technology Needing the Most Improvement
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Auto apps and
AUI need to be combined into a single format
to speed up process.
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All applications
and forms should be on ABS.
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Automatic
insertion of repeated information rather
than having to re-type.
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For a lapsed
policy that is still on ECHO, allow existing
data to auto flow into new app.
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Ability to do an
ABS rate quote for every product.
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Add HO4 quotes
and applications to ABS.
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Make available
to agents the same information that home
office personnel can view.
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Overall speed of
ABS needs to be improved.
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Need a much
easier method for splitting households on
ABS.
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Eliminate the
need to enter social security info twice
when a CRI is run for an added car.
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Completed Surveys
Click here to view the results of NASFA's Survey
of AA97 agents.
Click here to
view the results of NASFA's CRI Survey |
