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2016-2017 NASFA Board of Directors


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Charmaine Barnes

Charmaine Barnes

Board Position: President, Vice President of Publications
Member Since: 2008
Phone: 410-967-3873
Address:
900 South Ellwood Avenue
Suite 1
Baltimore, MD 21224
What I Love About NASFA: I love the opportunity of meeting agents from across the country and taking the time to really listen and tell them NASFA cares what they think. I also like making and nurturing new relationships knowing I am making a difference in my role as a board member. As a contributor to The Mirror magazine, I get to share in my writings what others feel yet have no way to express.
Nancy Zacherl

Nancy Zacherl

Board Position: President Elect, Vice President of Membership
Member Since: 2013
Mobile Phone: 724-290-2300
Address:
300 Cobham Lane
Cabot, PA 16023
What I Love About NASFA: For me, joining NASFA and talking to agents in similar situations resurrected the comradery with other agents that we lost when managers were replaced with AFEs. Knowing that I was not alone made a difference in my level of motivation.
Tom Kaspar

Tom Kaspar

Board Position: Immediate Past President, Vice President of Retired Agents
Member Since: 1993
Mobile Phone: 402-690-8947
Address:
1722 North 120th Street
Omaha, NE 68154
What I Love About NASFA: After I joined NASFA, I was pleased to discover that the members were just regular people like me, nobody wanted to destroy the company. We just wanted a platform to get the straight story about some of the things that were happening. Members were encouraging, helpful, positive, and really interested in helping other agents with challenges we were all having. It was not a bunch of malcontents, losers, poor agents, low producers, or anything else I had heard. Members included President's club, Millionaire travelers, profitable agents, and ones I was proud to be associated with.
Chuck Winderl

Chuck Winderl

Board Position: Vice President of Information Services
Member Since: 1997, Former President
Mobile Phone: 740-503-1505
Address:
501 Richland Avenue
Athens, OH 45701
Bill Herridge

Bill Herridge

Board Position: Vice President of Publications
Member Since: 2002
Mobile Phone: 254-216-0271
Address:
1004 E Main Street
Gatesville, TX 76528
What I Love About NASFA: I love the fact that NASFA is FOR agents, and NOT against State Farm. With an increasingly hostile attitude from Corporate toward the agency force, it is nice to know that someone is in our corner, someone who has my back, someone is ready to provide honest answers to my questions.
Bo Shantz

Bo Shantz

Board Position: Vice President of Employment Best Practices
Member Since: 2008
Mobile Phone: 573-270-3317
Address:
1213 North Kingshighway St
Cape Girardeau, MO 63701
What I Love About NASFA: I joined NASFA many years ago just to see a different perspective. I believe information and education are always important in any business decisions we make. While I've not needed the legal aspect NASFA provides, it's nice to know I have the assurance it does provide those services and information in case I need it.

NASFA Legal Counsel

Bob O'Connor

Bob O'Connor

Board Position: NASFA Legal Counsel
Office Phone: 402-330-5906
Mobile Phone: 402-598-3857
Address:
2433 South 130 Circle
Omaha, NE 68144

Association Administration

Madeleine Crouch

Madeleine Crouch

Board Position: NASFA Headquarters — Account Executive, Director of Membership & Events
Office Phone: 972-233-9107 x204
Fax: 972-490-4219
Address:
Madeleine Crouch & Co.
14070 Proton Road
Suite 100
Dallas, TX 75244
Richard Rejino

Richard Rejino

Board Position: NASFA Headquarters — Executive Editor of The MIRROR magazine
Office Phone: 972-233-9107 x211
Fax: 972-490-4219
Address:
Madeleine Crouch & Co.
14070 Proton Road
Suite 100
Dallas, TX 75244