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2018-2019 NASFA Board of Directors


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Charmaine Barnes

Charmaine Barnes

Board Position: President
Member Since: 2008
Address: Baltimore, Maryland
What I Love About NASFA: I love the opportunity of meeting agents from across the country and taking the time to really listen and tell them NASFA cares what they think. I also like making and nurturing new relationships knowing I am making a difference in my role as a board member. As a contributor to The Mirror magazine, I get to share in my writings what others feel yet have no way to express.
Nancy Zacherl

Nancy Zacherl

Board Position: President Elect, Vice President of Membership
Member Since: 2013
Address: Cabot, Pennsylvania
What I Love About NASFA: For me, joining NASFA and talking to agents in similar situations resurrected the comradery with other agents that we lost when managers were replaced with AFEs. Knowing that I was not alone made a difference in my level of motivation.
Tom Kaspar

Tom Kaspar

Board Position: Immediate Past President, Secretary / Treasurer
Member Since: 1993
Address: Omaha, Nebraska
What I Love About NASFA: After I joined NASFA, I was pleased to discover that the members were just regular people like me, nobody wanted to destroy the company. We just wanted a platform to get the straight story about some of the things that were happening. Members were encouraging, helpful, positive, and really interested in helping other agents with challenges we were all having. It was not a bunch of malcontents, losers, poor agents, low producers, or anything else I had heard. Members included President's club, Millionaire travelers, profitable agents, and ones I was proud to be associated with.
Bo Shantz

Bo Shantz

Board Position: Vice President of Legal Issues
Member Since: 2008
Address: Cape Girardeau, Missouri
What I Love About NASFA: I joined NASFA many years ago just to see a different perspective. I believe information and education are always important in any business decisions we make. While I've not needed the legal aspect NASFA provides, it's nice to know I have the assurance it does provide those services and information in case I need it.
Bill Herridge

Bill Herridge

Board Position: Vice President of Retired Members Issues
Member Since: 2002
Address: Gatesville, Texas
What I Love About NASFA: I love the fact that NASFA is FOR agents, and NOT against State Farm. With an increasingly hostile attitude from Corporate toward the agency force, it is nice to know that someone is in our corner, someone who has my back, someone is ready to provide honest answers to my questions.
Paul Gillern

Paul Gillern

Board Position: Vice President of Surveys & Reports
Address: Boardman, Ohio
Bob Grunenwald

Bob Grunenwald

Board Position: Vice President of Publications
Address: Merrill, Wisconsin
Steve White

Steve White

Board Position: Vice President of Marketing
Address: San Angelo, Texas

NASFA Legal Counsel

Bob O'Connor

Bob O'Connor

Board Position: NASFA Legal Counsel
Address: Omaha, Nebraska

Association Administration

Madeleine Crouch

Madeleine Crouch

Board Position: NASFA Headquarters — Account Executive, The Mirror Editor
Office Phone: 972-233-9107 x204
Address: Dallas, Texas
Raquel Navarrette

Raquel Navarrette

Board Position: NASFA Headquarters — Membership Manager
Office Phone: 972-233-9107 x215
Address: Dallas, Texas

Contact:

14070 Proton Rd.
Suite 100
Dallas, TX 75244

972-233-9107 x204

972-490-4219 (fax)

Mon - Fri: 8 am - 5 pm CST

What's New:

Additional Town Hall Locations and Dates to be announced soon.

Jammal v. American Family Insurance
Since February, 2013 there has been pending in the United States District Court for the Northern District of Ohio a lawsuit named Walid Jammal v. American Family Insurance Group et al. Mr. Jammal and several other Plaintiffs filed the action seeking a determination that they were employees under the Employee Retirement Income Security Act of 1974 (ERISA).
Learn more

National Association of State Farm Agents, Inc.